A Message From Mark & Lucia
When we became owners of NCFC over 25 years ago, we made it our mission to become a car company people could trust, not only for reliable repairs, but for friendly customer service. Part of our employee training is to ensure everyone who works here treats our customers with the same care. This means that you, our customer, are the most important person in the shop—not an interruption to our work, but the purpose of it. You are not dependent on us; we are dependent on you. We are not doing you a favor by handling your automotive needs; the opportunity to do the job is a favor to us.
Our Goal Is To Handle Your Car’s Service Requirements Reliably, With A Smile.
We believe our many loyal customers are proof we are achieving this goal. Over the past two decades, we have seen many changes in our community and the families we serve. Many of you have grown from acquaintances to friends. Families who first came in with toddlers are sending those kiddos off to college!